Privacy Policy

Last updated: 16 August 2026

1. Who We Are

ARR Holidays is a premium travel services company based in Tamil Nadu, India. We operate the website arrholidays.com and provide holiday planning, group travel, and corporate travel services.

Contact: corp@arrholidays.in | Phone: +91 90437 26027

2. Information We Collect

When you use our website or contact us, we may collect the following information:

• Contact details: Your name, phone number, and company name (if provided) when you submit an enquiry form.
• Travel preferences: Destination preferences and number of travellers.
• Usage data: Pages visited, time spent on site, and referring source — collected through Google Analytics and Google Ads conversion tracking only when you consent.
• UTM parameters: Campaign source, medium, and other marketing identifiers from the URL you arrived through.

We do not collect email addresses through our website form. We do not collect payment information through the website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your travel enquiry and provide a personalised quote.
• Contact you by phone or WhatsApp regarding your travel plans.
• Track the effectiveness of our advertising campaigns (with your consent).
• Improve our website and services.

4. Where Your Data Is Stored

Your enquiry information is stored in our CRM system (Bitrix24) which is hosted on secure cloud infrastructure. Your data is transmitted securely via HTTPS and is not exposed to any third parties beyond what is described in this policy.

5. Cookies and Tracking

Our website uses Google Ads and Google Analytics tracking. These tools use cookies to measure advertising effectiveness and website usage.

When you first visit our site, tracking is set to "denied" by default under Google Consent Mode v2. You may choose to accept or decline tracking cookies via the consent banner. Your choice is remembered for the duration of your browser session.

If you decline, Google tags still load but operate in a privacy-preserving "cookieless" mode that does not store identifiers on your device.

6. Third-Party Services

We use the following third-party services:

• Google Ads & Analytics: For advertising measurement and website analytics (subject to your consent).
• Bitrix24 CRM: To store and manage your travel enquiry.
• WhatsApp (Meta): For customer communication when you initiate a chat.
• Google Cloud Platform: To host our website and process form submissions.

We do not sell, rent, or share your personal information with any other third parties for marketing purposes.

7. Data Retention

We retain your enquiry information for as long as it is needed to service your travel request and for up to 24 months afterwards for follow-up purposes. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for tracking cookies at any time by clearing your browser cookies.

To exercise any of these rights, contact us at corp@arrholidays.in or call +91 90437 26027.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children. Travel bookings for minors are made by their parent or guardian.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data:

ARR Holidays
Email: corp@arrholidays.in
Phone: +91 90437 26027
WhatsApp: +91 90437 26027